Testimonials, feedback from previous Canal & River Holidays

All these genuine reviews below can been seen in their original form on our FB Review Page

We originally booked a two week trip in November last year. We were confident in the measures that Catherine had put in place for COVID safety – she took swift and clear action. Unfortunately lockdown prevented us going but Catherine was in touch straight away and offered us various options, including a refund. We decided to re-book a week this Easter. However, with the uncertainties, arrival of a new grandchild and fact that we haven’t been vaccinated yet we decided to cancel last month. We’re also getting our own boat and so didn’t want to defer to later in the year. Catherine was very understanding and instantly refunded everything but the deposit and once she had re-booked the boat she refunded our deposit as well.

We also discovered that a friend’s grandparents have a boat in the same marina and they said the boat is amazing and Catherine is great. We wouldn’t hesitate to recommend a holiday on this boat, shame we didn’t actually make it!

 say ‘au revoir’ to Arthur Owl and hand him back to Catherine.  With happy hearts and lots of fond memories we exchanged fond farewells and good wishes for a healthy, happy new year. Here’s to our next time…..”

Liz & Jake Turner – Mar 21 

On previous walks along the towpath, we had chatted to people who were enjoying their festive break on a canal boat. We started to dream of doing the same …..Next thing we knew Catherine was welcoming us (with appropriate social distancing !) on board and introducing us to her boutique canal boat Arthur Owl. This was made all the easier by Catherine’s thorough and professional pre – trip preparations.  And what a delight Arthur Owl is with his well – equipped galley (including a generous wine rack), an intimate dining area and a relaxing lounge area with even a Christmas tree in the corner. Then there is an invigorating shower and a cosy master bedroom.  Having been shown the ropes (so to speak) we got off to a good start motoring along the canals and starting to negotiate the locks with ease.  The first night we moored up and after an evening of wining & dining on board we let Arthur rock us slowly to sleep. We had one of the best nights’ sleep ever.  Another night we moored up under a clear sky with a full moon for another dinner on board.  Then on New Year’s Eve we moored up for some more wining & dining and ended up watching a splendid display of fireworks over the local village.  Looking back, the long evenings on board were lovely and warm with plenty of time for one or two (but who’s counting) drinks and some romantic dinners.  On the other hand, the days were short, bright and cold but dry and so good for canaling and doing some walking. So we found some time off the boat to walk the towpaths and forage for some food – albeit from a local M&S !!! Along the way we saw a heron, a kingfisher and even a solitary fox trotting back home across a nearby field.  The trip exceeded expectations but it ended all too soon when it was time to say ‘au revoir’ to Arthur Owl and hand him back to Catherine.  With happy hearts and lots of fond memories we exchanged fond farewells and good wishes for a healthy, happy new year. Here’s to our next time ….”

Mike Martin – Jan 21 

We originally booked Arthur Owl for 2 weeks over November/December. Unfortunately, the second lockdown scuppered our plans, but Catharine is super friendly and immediately offered us either a full refund, or credit for another holiday.

We managed to get 5 days on the magnificent Arthur Owl after the lockdown and it was amazing! Everything was perfect from the pre departure on board cleaning, to the socially distanced handover. And once on board the attention to detail was amazing. Catherine had very kindly put up some Christmas decorations including a Christmas tree, on top of the masses of other little touches which helps made the boat very special including a blue tooth speaker, eco-friendly toiletries, complimentary slippers, snuggly throws, lots of DVDs etc, just perfect following another national lockdown.
We were really hoping to get another chance to do it again, but unfortunately probably not this year, so we asked Catharine for a refund for the remaining balance; there was absolutely no hesitation.
We would absolutely recommend Cafwin Cruises to anyone with a slight interest in the Canal life, an absolutely fantastic and wonderful experience for seasoned or beginner boaters alike. Or if Canal life doesn’t interest you, do it anyways.. it will change your mind”

Katrina Ash – Dec 20

“We had a wonderful few days on Arthur Owl. Catherine and her team were very professional and helpful from our initial enquiry through to our ‘check out’. The boat was superbly prepared and clean with clear operating instructions. Catherine was a very good coach and took us through the first 3 locks so we could operate Arthur Owl safely. The boat is tastefully furnished (the website photos don’t do it justice) – by far the best boat on the canal during our break. We also appreciated the extra food and drink ‘pack’ 🙂. We managed to complete the c. 30×2 Tardebigge locks up and down in one day and slept very well that night! We would thoroughly recommend – thank you🙂

Noa & Richard Phelps – Oct 20

Thank you so much for your wonderful counsel.   I will check out all of the links that you forwarded.  Much, much appreciated.  Your advice and recommendations are truly appreciated.  

If I can ever convince friends to hire a narrowboat, Cafwin cruises will be at the top of my list.  Your service to a potential customer has been off the charts refreshing.  Indeed I’m not used to it!

Thank you so much for the emails.  Really, really grateful.”

Charlie Pellett – Jan 21

Would thoroughly recommend Cafwin and their lovely boat Arthur Owl – If it’s not the best hire boat on the waterways it’s definitely in the running.

Our week turned out pretty moist, so we made full use of her facilities as alternative boutique accommodation whilst visiting Worcester and the Malverns – not what we had originally planned, but definitely to be recommended.
Thanks to Catherine and the team for their meticulous preparation in these difficult times – it was a privilege to experience this wonderful boat.

Steve Gray – Oct 20

“We have just had a fantastic week aboard Arthur Owl. Superb hosts got us underway with a full handover, so we put at complete ease to get us underway. Catherine was in constant contact with us helping us with out route planning and guidance. The advance information was exceptional. We started our holiday 6 miles from home and as soon as we got on the canal we could have been anywhere in the UK going through beautiful countryside transporting us away. Arthur Owl gave us 5* star accommodation . There was everything you could possibly want for on board, real home from home with a comfortable bed and luxury bathroom. A lovely experience and Catherine made the whole experience feel very personal and kept patience with us , her challenging guests !! 

Highly recommend”

This review was copied from TripAdvisor

Derek S – Sep 20

We have just returned from our week break on Arthur Owl narrowboat. We decided to do the Stourport Ring which was amazing. Cafwin Cruises is perfectly based at Droitwich Marina so there are a number of options of where you can cruise. We have had a number of narrowboat holidays in the UK and would definitely say Arthur Owl is the best boat we have stayed on, just stunning inside and out. Everything you could possibly require during your holiday. We had so many compliments on the boat during our journey.  If you have never been narrowboating before and dream of giving it a go then you can rest assured that Catherine will give a very detailed handover telling all you need to know to get you on the move. She will accompany you during the first part of your holiday taking you through the first 3 locks and only when you have the confidence to do so, she send you on your way.

I would definitely recommend Cafwin Cruises to any one.”

Paul Langdell – Aug 20

We had a holiday booked for last week with Cafwin Cruises. Unfortunately due to the situation with Covid-19, we had to cancel.  Catherine gave us alternative dates but sadly they were unsuitable. Even though we didn’t get to enjoy the boat, Catherine was very helpful and gave us the full deposit back without any questions.


Peter Muggleton – Aug 20

“Having had the absolute pleasure of staying on beautiful Arthur Owl just before the world went into this crazy unknown territory. I cannot praise enough the work that Catherine puts in to making sure your stay is nothing but utter comfort and ease. Catherine worked so hard in putting together a route suitable for the length of our stay which was fantastic as we were complete novices. We were so impressed with how much thought and detail had gone into making the boat so wonderfully comfortable and so well equipped (they really have thought of everything). Must admit we were a little nervous at the thought of being in control of such a magnificent 57 ft boat, however Catherine instantly put us right at ease with helping us through the first three locks and first stretch of canal. Cafwin cruises gets a 5 star rating from us and we very much look forward to spending time on Arthur Owl in future for another fantastic adventure on the canal.

Saphire Collins – Feb 20

“Beautiful narrowboat with gorgeous interior design. Highly recommend 😊💗 All the little touches make it stand out “

Karen Colin York Daniels – Sep 19

“We loved our first week on Arthur Owl so much that we came back a month later and loved it even more!  Once again, Catherine couldn’t have been more helpful and the boat was immaculate as always.  It’s a great feeling cruising along knowing you’re on the best boat on the water!  Can’t recommend Cafwin Cruises highly enough.“

Debbie Welsh – Aug 19

“Thank you Catherine for entrusting your beloved Arthur Owl to us for our first ever narrow-boating adventure last week.

He is very handsome indeed inside and out and was much admired by lots of lovely families we met along our journey. 

Thank you for being so lovely and patient with us with your detailed induction and for all the written information and maps available for us on board to refer to, which enabled us to feel totally confident when we sailed away from you!

We didn’t see one fellow narrowboat along our chosen route – the Droitwich Circle – that compared in any way to Arthur Owl. Everything inside Arthur Owl is so tastefully decorated Catherine and absolutely 5*. We had everything to hand we could possibly have needed and the welcome pack you left for us was so kind and generous.

Murphy wasn’t too pleased we left him behind though and we missed him but he would definitely have wanted to be a bit naughty – only being four months old – and as it happens it would have been a bit hot for him last week but we hope to bring him with us on our next trip on Arthur Owl.

It was an absolute pleasure to meet you Catherine – many thanks from the four of us – we had some great laughs – even a couple of mishaps – moored up in some lovely places and found some great restaurants along our route. 
A great time was had by all. Thank you from Heather and family xx”

Heather Graham – Aug 19

“My wife Maggie, myself and dog, Grace, hired this lovely vessel at the end of Jun early Jul and we would like to say what a great boat she is; superbly equipped with wonderful double bed and real shower plus all mod cons. Truly a boutique narrowboat experience with the nearest thing to owning your own boat.  I was cleaning and making her look pretty because we were proud to be on her.  Had some great comments from other boat owners.  Catherine was very attentive and the boat was superbly presented.  We are now considering booking her for next year for an extended trip.  Cheers Martin, Maggie and Grace.“

Martin Cole – Jul 19

“We had a fabulous time on Arthur Owl; such a beautiful boat for cruising the canals from Droitwich Spa.  We were lucky with the weather so made the most of the seating area outside, making ourselves at home with the table and umbrella provided.  Inside the boat is well equipped and super cosy should the weather not be so kind, with a sofa and food stools to chill out on.  Catherine has put lots of thought into ensuring her guests are comfortable and this is definitely shown in the bathroom with a shower better than ours at home!  We had several people ask us about Arthur Owl on our travels and even did a couple of ‘tours’ for some experienced boaters (this was our first trip) and they were very impressed with the quality and finish.  Looking forward to our next cruise already.“

Lee Collins – Jul 19

“Just back from a few days on the canal. Beautiful boat and wonderful service and attention to detail.  Will be doing it again.“

Bryan Jones – Jul 19

My wife Maggie and I, along with Grace the dog, hired this lovely boat at the end June 2019 and would like to say what a great vessel she is . Brand new and superbly equipped with a comfortable double bed and real shower etc etc . A truly boutique narrow boat and the nearest thing you will get to your own boat. We cruised down to Worcester up the Severn and the Droitwich Canal and found some lovely secluded spots to moor, plus some great pubs to re-hydrate in. We loved the boat so much we have booked her for an extended trip next year . Martin &Maggie”

 Review copied from TripAdvisor

Martin & Maggie Cole – Jun 19

“We’ve just had the most amazing week on Arthur Owl despite some typically English rainy summer weather. The boat is absolutely stunning and has everything you need for a holiday on the water. Catherine couldn’t have made the whole experience easier and her thorough handover ensured we were totally familiar with Arthur. Definitely 10/10 and we’ll be back!“

Mark Welsh – Jun 19

“Such a beautiful boat, Catherine has thought of every little detail to make this holiday a most enjoyable one. Based in a stunning area with many interesting places to explore we enjoyed every minute of our holiday as a family of four staying in this luxury boat. Many people commented on how lucky we were to have a boat with a quiet engine – yet another detail. The children enjoyed getting involved with locks and other mechanical duties as well as being able to squirrel away and watch a DVD in the warmth in the evenings. We enjoyed cooking on board with all the facilities we are used to at home making it a totally relaxing experience. Thank you Catherine for helping us make memories to cherish.“

Katie Yardley – Jun 19

“A floating boutique hotel.From start to finish a truly magical experience. Catherine is a great communicator who quickly answered all our questions prior to the trip. Upon arrival we were met by Catherine who introduced us to her brand new floating palace. The interior really is special and would put many a boutique hotel room to shame. The layout is carefully thought out with plenty of relaxing space, together with a fully equipped kitchen. We found storage space everywhere with all the fixtures and fittings of the highest quality. The boat engine is fitted with a fantastic silencer which meant conversation was easy on the large aft seating section. This area had enough room for a removable table and parasol (all supplied). Catherine gave us detailed maps and suggested itineraries, all of which made our holiday even more special. We had a wonderful time on an amazing boat. We shall be booking again for next year.”

Mike Drennan – May 19

“Great modern style boat with absolutely everything you need to have a great holiday.  Lovely owners giving a fantastic service.  Should be called 5 Star Boating Holidays!”,

David Staines – May 19

“Outstanding service from start to finish: friendly, informative and good value.”

Nick Chambers – Apr 19

“Catherine, Thank you for the lovely holiday on the beautiful Arthur Owl!  The boat is wonderfully fitted out with top notch equipment and decor…and your instruction in both driving the boat and operating the locks was spot on….best of luck in your first season….I’m sure you’ll have many happy clients who will all be keen to come back again and again!”

Sarah Bowen – Apr 19

“We had a lovely time spend on Arthur Owl; such a beautiful spotless boat.  Catherine, Lewis and Hannah were so kind and helpful and even the wind did not spoil our time out.”

Louise Richards – Mar 19

“As novice narrow boaters, we were apprehensive about learning everything for our trip. Our fears were soon allayed by Catherine who gave us a full run down of the workings of the boat, and fully supervised us through the first set of locks, both on managing the lock mechanism and handling the boat. She was calm and patient and ensured that we were going to have a safe and enjoyable time.

We were expecting a well equipped boat from the descriptions, however, were blown away when we got inside. Everything had been thought of, from the full kitchen complete with coffee machine, dishwasher, microwave and every utensil you could need to prepare hearty meals. The living area complete with TV, DVD, Bose speaker and large sofa was very cosy area in which to relax following a day out in the fresh air. There was ample storage for the large amount of clothes we had taken along to account for all types of weather. The fully fitted shower room with fabulous multi jet shower, we would never have imagined would be found on a boat. Fluffy towels and bathrobes helped to provide a very chilled time. Then to the luxurious bed which was very spacious and comfy.

We were unfortunate with the weather which meant our original route was not available due to the high water levels on the Severn. Catherine advised us on an alternative which was possible in the time we had. There was plenty of literature and maps providing information on places of interest along the way.

Thank you so much for providing an enjoyable first trip on the canals – we are now converts!”

Wendy Sterrit – Mar 19

“We had a brilliant time of Arthur Owl last week; what a beautifully done boat to the highest standard.  Catherine and her family were extremely helpful and couldn’t have done more to make sure everything was ok.  I can’t wait to return soon. Many thanks for making my first experience on a narrowboat so enjoyable.”

Nicole Webber – Mar 19